What our customers say...
Our aim is always to provide the BEST possible customer service, and in EVERY case we will do our utmost to maintain our high standard of service and do what ever is right to solve any issues for our customers.
Some installers say they give good customer service...
We do give good customer service - TRY US!
We will only win if our customers win!
Some comments received from our customers...
Anne & Peter July2021
We would sincerely like to thank you so much for coming to our aid so promptly and putting up the new Satellite dish for us, and all in the driving rain too. Far beyond the call of duty !!! We are now happily watching our favourite programmes.
You can put this on your website if you would like, we are so pleased with your service !
Thank you again and hope the traffic was not too horrendous after you left us.
Chris June 2021
Wonderful help from serious people. Trevor and his wife are really lovely, honest people who's knowledge is incredible.
IC May 2021
Just wanted to say that having the setup installed by this couple was a joy. Lovely, friendly people, a totally professional service and a good chat into the bargain. Thank you both.
MS February 2021
Just to let you know that we are very pleased with the installations you carried out last week, the uk channels have improved and the French TV should help with learning the language.
Paul B Jan 2021
Just like to say thank you for doing a great job! And a big thank you for looking after Marion, it was really thoughtful
Michael December 2020
Just a quick note to thank you for your time and expertise. I had some concerns about a large, prominent dish sitting way above the roofline for all to see and was amazed to find a small dish mounted just above the roof and certainly not an eyesore. A very neat and tidy installation.
Your help with the setting up of the system was also a great help. What would have taken me weeks of reading manuals and attempting to decipher technical gobbledegook was completed in 15 minutes. Wonderful.
Malcolm November 2020
Just a brief message to thanks Trevor for his prompt attention to our request for technical assistance. Quality service and expertise as previously. I highly recommend Trevor Dallas of TV Brittany/Normandy.
Ellie Oct 2020
Great that you could help us today. Thank you very much for your fast and friendly service. Highly recommended.
Now we have great TV Reception and knowledgeable advice on the broadband options.
Rosemary D July 2020
We just wanted to let you know our new digibox arrived last week and - as promise_ we plugged it in and were up and running straight away!
Thank you so much for your advise and for the speedy delivery
Sue C June 2020
Just to say "thank you' for installing my dish and Humax box on Monday. You were efficient, tidy and fast!
Jane R June 2020
A truly fast professional service. I can highly recommend using Trevor and Geri. Within a couple of days I had internet. I had been without for six weeks due to Orange's appalling service. The time taken by Trevor to ensure all was working well was very impressive. Plus I have renewed satellite TV! Thank you Trevor & Geri for coming to the rescue
Len, April 2020
Belated thanks for coming out to sort out our TV reception last week. It is wonderful to have all the channels restored in the present circumstances and we really appreciate your prompt help.
Diana, March 2020
Thank you so much for coming to sort out my TV today. I cannot thank you enough. What a difference it will make for us. Thank you so much and I would be happy to recommend you to anyone in our position as you were recommended to us.
Brian C. March 20
Thank you so much for your help yesterday in getting Jan back on line. We are really grateful. You really do give an amazing service.
David W, August 2019
Just a quick note to say thank you for the great work you did last week at our house. Reception is now better than it has ever been, even in bad weather when in the past we always had pixelation when it rained. Happy to recommend you to others.
Chris H, May 2019
A big thank you for sending us a replacement remote control for Humax. We received it ages ago and I forgot at that time to say how we appreciated your quick help and service.
Gerry, April 2019
Thanks for the work this morning and good to meet you both, very impressive service. Had a little play with it and is just what we wanted...
Stephan E, Sweden
Got the router today and plugged it in....
I works brilliantly and much faster than the other service I had from the UK. Mrs E is happy she can download lost episodes of Coronation Street and Emmerdale...
Thanks for sorting this out for me.... Brilliant...
Alan S. August 2018
Turned up as arranged, great homely install and all working perfectly!. They even bring a mini vac to clear up the dust from drilling a few holes.
Cannot recommend enough!
13th August 2018 Claire S
If you've ever wondered and then thought maybe not, then think again... Within a few days I had a quote which worked for me (and ultimately cheaper than I have been paying SFR for years). Quick and efficient, the team turned up and... In a few short hours we have access to loads of UK TV channels and a broadband service which matches our UK provider. A HUGE thank you!
22 July 2018 at 13:59 Cliff E*******
Fantastic Service, Regards, Cliff
18/7 Gregory E
Hello Trevor. Thank you for such a professional service. You showed up on time, were courteous and efficient. Please let me know if you have any outlets on which I can recommend you
25/2 Richard and Rebecca
Just wanted to say thanks for a great service in fixing our satellite dish - much appreciated
21/12 G Baker
It was a pleasure meeting you today. A friendly and efficient service. We will have no hesitation in recommending your services, and would be happy to use TV Normandy again should the need arise.
6/6 Chrissie and Richard
Thanks you for your excellent and professional service. We are very happy with the IPTV set top box. Thanks for listening to our TV reception problems and for finding a solution so promptly. Much appreciated
23/5 John & Karen
Just a big thank you for a great and speedy service for both our TV & Broadband. Great to meet you both and please drop by when you are passing
13/5 Julian. Barfleur
I would like to say how happy I am with the television installation you did for me. All works perfectly. More especially I appreciate the advice you gave me, right from the initial contact to the final choice of box or satellite. It is not often that one finds people who advise with out considering their own interests. I would happily recommend you to anyone considering having UK satellite receivers installed.
yrs etc etc
Just a Thankyou for the work you did for me at my home last week/ Nice to meet you both / Very professional and friendly/ Very helpful thanks
9/9 Tim B
... thank you for replacing my new Sky box, which arrived safely and is working fine. Your customer service is second to none, and I will certainly recommend you to others, even though we are out of your area. I think refunding the postage is above and beyond but very much appreciated. All in all, very impressive
Just to let you know how well our system is working, and what a relief it is to be able to use the internet. Its good to watch the Olympics on the TV too. Thanks again
Hi Geri thank you both for making my life bearable again great to deal with a professional company as yours ! Sure to recommend you .thanks again
I thought that I would let you know that our new Sky box is now working absolutely splendidly. Thank you so much.
22/7 Tony & Beatrice
Very many thanks for your email this morning and congratulations and a big THANK YOU for a job very well done. Beatrice is very happy that everything is working perfectly and that the secrets of the system were explained to her with perfect clarity. Again, thank you both for an excellent installation.
23/11 Pete & Sue
We were in quite a fix and thanks to your generous help, we can watch UK television. You were extremely kind and we would be very pleased if you would accept the enclosed as a small token of our gratitude.
Many thanks for your help. Sat box installed and working great - got a better picture than ever we had with the old box. Thanks again for your help
We are so very grateful that you were so very helpful with a quite complicated problem that you were able to solve. First of all you suggested a solution, and then when we couldn't ourselves make it work, you were able to get it up and runnning. My husband is over the moon that he's got his cricket. I still only have Wimbledon on the computer....our local supplier has kept us waiting, without info, for three weeks for the correct dish. We wish there was a Brittany TV down here in the Pyrenees! Enough said, and thanks again!
Just a short note to thank you for the excellent service you provided. All installed in a few hours and it is working perfectly.
I would have no problem giving you a 5 star rating. You do exactly what you say you are going to do when you say are going to do it. I have used enough contractors here to know that is a rarer situation than most people would believe. The information and the advice you provided even before the order was placed gave us a high confidence level the process would go well.
Thank you once again for your wonderful service.
The Sky box arrived this morning, has been fitted and is working fine.
Thank you also for the diary and French to English adapter.
We wish you and your family a Happy Christmas and an excellent 2014
Alan & Doreen
Hello Trevor and Mrs Dallas,
Just want to thank you for the box and your instructions over the phone to my husband who couldn't have got it all up and working without you. I will be back to buy my next box that sings and dances in the future.
Many thanks again
I write to thank you for the recent install you carried out of our Satellite Broadband system. Once again you have excelled yourself in carrying out a very satisfactory install. Even my supplier "Phonexpat" could not believe the speed that you completed the install. Your pleasant manner in dealing with this problem which is not within the normal field of providing TV satellite systems.
I am proud and confident in recommending you to anyone in need of any Satellite System whether it be TV or Broadband. Your workmanship and pleasant attitude that you have shown us during our previous installs like our Sky systems and now the Broadband service, has been a pleasure doing business with you. Especially also knowing that you provide a very good after sales service.
Too many times we have read of the cowboys out there getting on the band wagon and proclaiming to be install engineers when all they know is how to put a dish up and then vanish.
Thank you once again
Trevor, problem with HD box resolved. New HdMI cable done the trick. Thanks for after sales support. It is important for us to know you are on the end of the phone. Good service to your clients. thanks again
What a joy to know that Trevor and his wife are on the other end of the phone. Yesterday, as promised, I received my replacement digibox and, as I live in the far South of France Trevor talked me through the easy installation process calmly, clearly and efficiently. The results are excellent.
Thank you, Trevor, for such superb, courteous and friendly service. You have made an already devoted customer very happy!
Thanks to Trevor Dallas for the speedy and efficient service of installing a connection for English TV to our office upstairs in our Chambres d'Hotes, Langourla. This has been the second time we have used Trevor's services and we would not have any hesitation in recommending him to others who may require satellite TV services.
AP 17/7/13... Dear Trevor,
You have certainly won a customer for life and I will happily recommend you to all and sundry. I just wanted to thank you for all your efforts yesterday, your customer service is second to none and I am truly delighted!
Posted on Anglo info/forum 2009
He set up our system with the minimum of fuss and expense, a really pleasant happy guy and always ready to help SHOULD there be any problems, altho I've never heard of any from people who have used him....
We have a holiday home and I arranged for TV Brittany to fit a satellite dish for Freesat. I just wanted to let everyone know what a fantastic service we received. Trevor got back to me really quickly with a quote for exactly what we needed and turned up at the agreed time. He carried out the job swiftly, with no fuss, and in just over an hour we had UK TV up and running. Just wanted to pass this on, as if you're looking to get satellite TV, in Brittany or Normandy , they are worth contacting.
Posted on: 28-Mar-2007
I've just had my satellite TV installed today by TVbrittany. Give Trevor Dallas a call, he's listed on the Anglofile directory. I'm delighted with his prompt and efficient service; no mess, no trailing wires and it works! I've got a moments peace to post this message because the children are watching CBeebies! I feel confident that his after sales service will be excellent too....Satellite Installation Laniscat Area
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